Surestay Hotel By Best Western Columbus Downtown, Columbus ➤ Reviews, Rooms & Prices 2025

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About the Hotel

1024-1034 Veterans Parkway, Columbus, Georgia, United States of America, 31901-2506

SureStay Hotel by Best Western Columbus Downtown is located in the heart of historic downtown Columbus, Georgia. This hotel is conveniently close to the RiverCenter for the Performing Arts and the Springer Opera House. Guests enjoy proximity to Fort Benning and various local attractions such as the Coca-Cola Space Science Center. The hotel offers modern accommodations with essential amenities for both leisure and business travelers.

Location

SureStay Hotel is situated 4 miles from Columbus Metropolitan Airport, making it easily accessible for travelers. The hotel is located near key landmarks and activities like the National Infantry Museum and Soldier Center. Downtown Columbus hosts numerous attractions, including cultural sites, antique markets, and parks along the Chattahoochee Riverwalk.

Rooms

Each guestroom is equipped with a flat-screen TV featuring satellite channels. Rooms include private bathrooms with shower/tub combinations and complimentary toiletries. Some upper-tier suites offer additional amenities like refrigerators and microwaves. Free WiFi and complimentary weekday newspapers are provided in all room categories.

Eat & Drink

A complimentary continental breakfast is served daily starting at 6:30 AM. Guests are welcome to enjoy coffee-making facilities available in their rooms. The breakfast option is designed to provide a quick and convenient start to the day. The hotel does not feature a full-service restaurant but is located near a variety of dining establishments in downtown.

Leisure & Business

The hotel provides various amenities, including a business center and a 24-hour front desk service. Free private parking is available onsite for guests traveling by vehicle. Designated smoking areas are provided to accommodate guests' needs. Guests can also enjoy ease of access to local entertainment options such as museums and theaters.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

2 persons

23 m²

Bed options:

1 King Size Bed

Heating

room details

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Queen Room

Max:

2 persons

23 m²

Bed options:

2 King Size Beds

Heating

room details

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King Room Disability Access

Max:

2 persons

23 m²

Bed options:

1 King Size Bed

Heating

room details

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Getting around

A list of all available modes of transport

City Center

Columbus2000 ft

Airports

Columbus Mckenna AAF (MKF)2000 ft

Columbus Metropolitan (CSG) 5.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spotless Rooms!

“The room was impeccably clean, and the daily maid service ensured everything stayed tidy throughout my stay.” view full review

Fun Breakfast Machine

“I absolutely loved the pancake machine at breakfast – it was a fun and delicious way to start my day!” view full review

Super Comfy Bed!

“The bed and pillows were incredibly comfortable, making it easy to relax and get a good night's sleep.” view full review

Accessible Parking

“The handicap parking was easy to find and very convenient, making my stay more comfortable overall.” view full review

General

Non-smoking property
Free Wi-Fi
Parking
Pets allowed
Vending machines
Exterior corridors
Ice machine

Guest Parking

Dryer

Services

Laundry
Wake up service

Business

Business center

Room features

Tea and coffee facilities
In-room desk
Ironing facilities

Bathroom

Hair dryer

Self-catering

Dryer

Location

1024-1034 Veterans Parkway, Columbus, Georgia, United States of America, 31901-2506

Map view

1024-1034 Veterans Parkway, Columbus, Georgia, United States of America, 31901-2506

City landmarks

Bay Avenue and 11th Street

Columbus Riverwalk

2200 ft

Museums

National Civil War Naval Museum

1.4 mi

701 Front Ave

Coca-Cola Space Science Center

1.2 mi

Events

Columbus Georgia Convention Trade Center

3000 ft

Museums

The Columbus Museum

1.4 mi

Kadie the Cow of Columbus

3000 ft

Heritage Corner

3000 ft

805 5th Ave

The Gertrude MA Rainey House & Blues Museum

3000 ft

Heritage Park

2200 ft

9 10th St between Broadway and 1st Avenue

Gallery on 10th

3000 ft

RiverCenter for the Performing Arts

2100 ft

Church

Trinity Episcopal Church

2200 ft

Broadway Theatre

Springer Opera House

2200 ft

Rankin House

2500 ft

Bradley Theatre

2700 ft

Columbus Historic District

2800 ft

Store

Outside World Columbus

2100 ft

Saint Luke Church

2200 ft

Church

Holy Family Catholic Church

2200 ft

Church

First Presbyterian Church Choir Room

2200 ft

Church

st luke methodist church

2200 ft

First Baptist Church of Columbus

2200 ft

Mall

The Junque Yard

2600 ft

Holsey Chapel Christian Methodist Episcopal Church

2500 ft

Parks

Riverwalk Amphitheater

3000 ft

Woodruff River Front Park

Chattahoochee RiverWalk

3000 ft

Greater Saint Mark African Methodist Episcopal Church

3500 ft

Nearby

Church

First African Baptist Church

1400 ft

Restaurants

Burger King

1500 ft

1218 Veterans Parkway

Twelfth Street Catering & Deli

2000 ft

117 12th St

Plucked Up

2400 ft

1208 1st Ave

Iron Bank Coffee Co

2100 ft

#6 W 11th St

Barberitos

2400 ft

1012 Broadway

Freeze Frame Yogurt Shoppe

2000 ft

1100 Broadway

Crowne Hookah Restaurant and Lounge

2300 ft

1113 Broadway

Your Pie

3100 ft

1019 Broadway Avenue Suite 1

Momma Goldbergs Deli

2200 ft

1101 Broadway

Fountain City Coffee

3100 ft

1007 Broadway Avenue

Minnie's Uptown

3100 ft

104 8th St

Waffle House

2300 ft

1326 Veterans Pkwy

The Simple Greek

3000 ft

1228 Broadway Suite 100

Reviews and Ratings

Feedback from previous guests about their experience.

60%

liked the hotel and would stay again

6.0/10

Guest rating

Rooms

5.3

Location

6.7

Service

8.0

Dining

5.0

Phil

United States of America, March 2024

5.6/10

My stay at the hotel had its ups and downs. The rooms looked better than the website photos but had a few issues like a smoke smell in supposed non-smoking rooms, a large gap under the door, and dirty windows and mirrors. Unfortunately, there were no extra blankets, and the iron didn't work properly. On the bright side, the service was excellent, although there was an initial attempt to overcharge me. The location was convenient with friendly staff, but there were some concerns about minors causing disturbances in front of the hotel. The dining options were not satisfactory, with unpleasant smells and limited choices. Despite these drawbacks, the hotel did not lack effort in providing accommodating service and trying to rectify issues beyond their control.

Rooms

6.0

The rooms, while looking better than expected in photos, had some cleanliness issues and lack of basic items like extra blankets. Rating: 6/10

Service

9.0

The service was excellent, and the staff was amazingly accommodating, despite an initial overcharge attempt. Rating: 9/10

Location

5.0

The hotel's location was not the greatest but was close to restaurants with comfortable staff. Rating: 5/10

Dining

5.0

The dining experience was disappointing with smells and limited food options. Rating: 4/10

Facilities

5.0

The facilities were lacking in cleanliness and maintenance, with concerns about hygiene levels. Price was not justified based on the facilities provided.

Christian

United States of America, December 2023

7.0/10

I had a mixed experience at the hotel. The rooms, though better than expected in terms of appearance, had a few issues like a faint unpleasant odor of smoke and beer, which was not very pleasant. On the positive side, the hotel had a great location with plenty of dining options nearby.

Rooms

6.0

The rooms looked better than the pictures on the website but had some issues like a faint odor of smokers and beer.

Service

8.0

The service was accommodating and friendly, with a minor issue of a broken lock promptly resolved.

Location

9.0

The location was excellent with many dining options nearby, making it convenient for exploring the area.

Dining

5.0

The dining experience was average with a limited selection, but the hotel was close to various restaurants.

Facilities

7.0

The facilities were surprisingly clean and suited the purpose well.

Clark

United States of America, August 2023

5.6/10

I had a mixed experience at the hotel. The downtown location was convenient, but the room had some issues like mismatched pillows, an unleveled tub, and a stubborn stain. The smell in the area was unpleasant, possibly due to nearby smokers. On the bright side, the hotel is close to various eateries.

Rooms

5.0

The room had some issues like mismatched pillows, an unleveled tub, and a stubborn stain that housekeeping couldn't remove. The cold temperature, non-functional heater, drafty door, and presence of roaches were additional drawbacks.

Service

7.0

The service was good overall. Staff escorted us to our room when we discovered the broken lock and provided a physical key. However, there was a struggle with turning on the keys.

Location

6.0

The location was a mixed bag. It was convenient for my needs, with numerous dining options nearby. However, the strange smells and possible smoke around the area were a downside.

Dining

5.0

The dining experience was minimal, offering basic items like cereal, coffee, and donuts. The building's exterior needs updating, and the lack of an interior chain lock on the door was concerning.

Facilities

6.0

Basic facilities were available, but nothing outstanding was noted. It seems there is room for improvement in this aspect.